apeiron Privacy Policy
This page describes what we collect when you use apeiron and how we keep that data protected. We at apeiron take account privacy seriously because your personal information—ID documents, payment details, contact addresses—forms the foundation of our Know-Your-Customer (KYC) verification and account security.
Our data collection is tied to your account lifecycle: registration, identity verification, deposit and withdrawal processing, and ongoing account management. We encrypt sensitive data in transit and at rest, restrict access to authorized staff only, and retain records only as long as required by law or our operational needs.
We operate across multiple jurisdictions. Your data may be processed on servers located outside your home country. This policy explains your rights under apeiron's data handling practices and how to contact us with privacy concerns.
What Data We Collect on apeiron
Registration and Account Information
When you register on apeiron, we collect your email address, phone number, chosen username, and password. We also collect your date of birth to verify you meet legal eligibility requirements in your jurisdiction. This information is mandatory; without it, we cannot open your account.
Identity and Address Verification
To unlock deposit and withdrawal features on apeiron, we require KYC verification. We collect scans or photographs of your government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, rental agreement, or bank statement dated within the last three months). We may also request video confirmation of your identity during the verification process.
We retain your ID scans and address documents for the duration of your account and for a period after account closure to comply with anti-money-laundering (AML) regulations. We do not share these documents with third parties except where required by law or regulatory authority.
Payment and Transaction Data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record your transaction ID, payment method, timestamp, and amount. We also collect the bank account number or e-wallet identifier you register for withdrawals. This data is necessary to process your deposits, calculate your account balance, and execute withdrawal requests.
We do not store your full payment card or bank account details in plain text. Payment processors handle sensitive payment data according to Payment Card Industry (PCI) Data Security Standard requirements. We retain transaction logs indefinitely for audit, reconciliation, and regulatory compliance purposes.
Gaming and Account Activity
We collect data about every wager you place on apeiron—the game or market you chose, your bet size, the timestamp, and the outcome. We use this data to calculate your VIP tier status, weekly cashback eligibility, and bonus playthrough progress. We also log your login history, IP addresses, and device information to detect account compromise and fraudulent activity.
How We Use Your Data on apeiron
Account Security and Fraud Prevention
We use your identity documents, transaction history, and device fingerprinting to verify that account access is legitimate. When you request a withdrawal, we compare the registered bank account to your verified identity to prevent unauthorized transfers. We monitor for rapid login attempts, unusual payment patterns, and other indicators of account compromise.
Regulatory Compliance and Reporting
We at apeiron are obligated to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in each jurisdiction where we operate. We file Suspicious Activity Reports (SARs) if your account activity matches predefined risk patterns. We also comply with legal requests from law enforcement and financial regulators without prior notice to you.
Tier Progression and Promotional Eligibility
Your account activity on apeiron—total deposits, wagers, and time since registration—determines your VIP tier and eligibility for seasonal promotions tied to Idul Fitri, Idul Adha, Imlek, Nyepi, Liga 1 playoffs, and Piala Indonesia. We calculate weekly cashback based on your tier and wager volume. We use email and SMS to notify you of promotion deadlines and bonus eligibility, so we may contact you during promotional periods.
Third-Party Data Processors
We share your data with third-party processors only to the extent necessary to deliver apeiron's service. These include payment processors (who handle DANA, e-wallet, mobile banking, and bank transfers), identity-verification vendors (who conduct facial recognition and document scanning), email and SMS providers (who send account notifications), and hosting providers (who store our servers). All third-party processors are contractually bound to protect your data and use it only for the services we specify.
- Payment processors: transaction processing and fraud detection
- Identity-verification vendors: KYC compliance and account verification
- Hosting providers: server infrastructure and data storage
- Analytics vendors: user behavior measurement and website optimization
- Email and SMS providers: transactional communications
Your Rights Under apeiron's Privacy Policy
You have the right to request access to all personal data we hold about you on apeiron. You can request correction of inaccurate information, deletion of data we no longer need, and a copy of your data in a portable format. You can also opt out of promotional communications while retaining your account. To exercise any of these rights, contact our support team and specify your request.
Data deletion requests are subject to legal retention requirements. For example, we must retain your KYC documents and transaction history for seven years after account closure for AML compliance, regardless of your deletion request. We will delete or anonymize non-required data within 30 days of your request.
Cross-Border Data Transfer
We at apeiron operate across multiple jurisdictions, and your data may be transferred to servers or processors located outside your home country (Jakarta, Surabaya, Bandung, Medan, Semaland, or elsewhere). We comply with data-localization regulations where applicable and ensure that all cross-border transfers are protected by contractual safeguards or adequacy decisions.
Data Breach Notification
If we discover that your personal data has been compromised—through unauthorized access, theft, or loss—we will notify you without undue delay. We will provide details of the breach, the data affected, and steps you should take to protect your account. We will also notify relevant regulatory authorities where required by law.
Contact apeiron
If you have privacy concerns, questions about our data practices, or wish to exercise your data rights on apeiron, contact our support team through the platform or email us directly. We will respond to privacy inquiries within 15 business days. This policy is effective as of the date shown on our website and may be updated periodically. Material changes will be announced in your account dashboard or via email notification.
Our services on apeiron are available only where local law permits. You are responsible for verifying that your use of apeiron and our data practices comply with your own jurisdiction's privacy and data-protection regulations. If you reside in a jurisdiction with specific privacy laws (such as the European Union's GDPR), you retain all rights afforded under those laws, and we will honor them upon request. For questions about privacy rights in your region, visit our FAQ or contact support.